Choose one of three explicit outcomes:
- Pilot now: clear task, baseline data, restricted permissions and a staffed fallback.
- Prepare first: fix scheduling rules, routing, records or consent evidence before buying more automation.
- Do not automate yet: the proposed scope cannot be verified or safely handed back to people.
Reply prompt: Send one anonymised quote line and the outcome it is meant to buy. The useful question is what is missing—not which supplier has the smallest headline rate.
Draft 3 — Quarterly outlook
Subject: Q1 2027 voice-agent outlook: fund verified workflows, retain fallback
Preheader: A procurement agenda for home services, dental groups and contact-centre leaders.
Planning horizon: 1 January–31 March 2027
Prepared: 23 October 2026