The table is our planning framework, informed by the product documentation and reliability evidence above.
| Scenario | What would support it in your business? | Recommended response |
|---|---|---|
| Base case: bounded automation works | Routine tasks complete correctly; exceptions still need people; total cost is acceptable | Expand one workflow or location at a time, retaining funded fallback |
| Upside: the incumbent platform passes the same tests | Native integration meets outcome, control and commercial requirements with less implementation work | Compare its total contract cost with specialists; negotiate portability and evidence access |
| Downside: apparent containment hides rework | Repeat calls, incorrect records or unsuccessful handoffs outweigh the benefit | Pause expansion; repair the workflow or return volume to human handling |
Do not attach a market-wide savings percentage to these scenarios. Set the thresholds using your baseline, risk tolerance and service obligations.