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Trace Margin

Readiness quiz

Is your business ready for an AI voice agent?

Trace Margin research deskSection 08Page 1 of 10Last updated

Use this quiz to decide whether to improve the underlying process, prepare a supplier trial or consider a controlled live pilot. It assesses one workflow—not your organisation’s general enthusiasm for AI.

Under this desk’s proposed rubric, conditional live-pilot readiness requires:

  • 39–45 points out of 45.
  • At least 2 points on every question.
  • 3 points on four essential controls: integration recovery, human fallback, representative testing and operational rollback.

A high total cannot compensate for an untested handoff, unresolved data obligations or an agent that cannot verify its actions.

Important: The questions, weights, score bands and launch gates are an original editorial assessment. They are not a statistically validated predictor, certification, legal opinion or promise of financial return. NIST’s AI Risk Management Framework supports explicit responsibilities, deployment-relevant evaluation and ongoing monitoring; it does not prescribe this quiz or its thresholds. (airc.nist.gov)