3. How can AI support reception without removing human ownership?
Listen: AI for Dental Practices: More Patients, Better Scheduling
Who: Patrick Chavoustie interviews Dr. Miles Beckett, co-founder and CEO of Flossy, on The Dental Brief. Published: 20 February 2026. Length: approximately 16 minutes. Evidence: publisher episode outline; no full transcript was reviewed. (iheart.com)
Key takeaways: The published outline covers missed calls, patient acquisition, scheduling, receptionist limitations and introducing AI to patients and front-desk staff. It positions the discussion around supporting reception while retaining human involvement. Publisher’s episode page. (dentalbrief.com)
Our buyer interpretation: This is an accessible orientation for a practice manager or dental-group COO. It is not sufficient evidence for selecting the best AI receptionist for dental offices.
Action after listening: Separate the conversation into three purchasing questions: what may the agent say, what may it change, and who checks the result? Ask for a demonstration using synthetic patients and your actual appointment-type, clinician, location and cancellation rules.
Commercial lens and limitation: The guest leads a supplier, and the episode notes name Omni Premier Marketing as sponsor. The available outline does not establish booking-write accuracy, privacy controls or independently measured financial results. (iheart.com)