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Trace Margin

Voice-agent platform

Vapi

Developer platform for building and running voice agents, combining your choice of speech, model and telephony components through an API.

Supplier layer
Voice-agent platform
Workflow fit
Home services, After hours
Deployment responsibility
Build (assemble), Tool (configure)
Directions
inbound, outbound
Pricing basis
Usage-based per minute, with underlying component costs that may be billed separately. Confirm current pricing.
Integration evidence
Public developer documentation describes tool/function calls to external systems. No vertical integration is assumed.
Transfer evidence
Documentation describes call transfer features. Whether a person receives the transfer depends on your routing.
Data and retention documentation
Not yet reviewed by Trace Margin. Ask the supplier for documentation.
Support
Plan-dependent; confirm in contract.
Portability
Not yet reviewed by Trace Margin. Ask the supplier for documentation.
Verification status
Category-level; not tested by Trace Margin